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Effective Date: May 21, 2026

Welcome to Allstates Auto Shipping, LLC (“AAS,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when visiting aasllcusa.com or using our professional auto transport services.

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1. Information We Collect

To provide accurate vehicle shipping quotes and coordinate transportation, we may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address.
• Vehicle & Logistics Data: Vehicle make, model, year, operational condition, as well as specific pickup and delivery locations.
• Tracking & Device Data: Cookies, pixels, analytics tools, and similar technologies used to improve website performance and measure marketing effectiveness.

2. How We Use Your Information

We use the collected information strictly to fulfill your requests and improve our services:

• Providing accurate auto transport quotes.
• Arranging vehicle transportation services with licensed carriers.
• Processing bookings, transactions, and order confirmations.
• Enhancing overall customer experience and website performance.

3. SMS Communications & Telephone Consent

By providing your phone number, you expressly consent to receive calls, text messages, and automated communications from Allstates Auto Shipping regarding your quote requests, shipment scheduling, vehicle pickup/delivery updates, and customer service matters.

Message and data rates may apply. You may opt out of promotional text communications at any time by replying STOP.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We only share your data with trusted partners necessary to complete your service:

• Transportation Providers: Licensed carriers, dispatchers, and logistics partners assigned to your shipment.
• Service Providers: Third-party vendors assisting with our secure business operations.
• Legal Compliance: Disclosures required to comply with applicable laws, respond to legal requests, or prevent fraud.

5. Data Security and Retention

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access or alteration. We retain your personal data only as long as necessary to provide requested transport services, maintain business records, or comply with legal obligations.

6. Your Privacy Rights

Depending on your state of residence (including California), you may have specific rights regarding your data, including the right to access, correct, or request the deletion of your personal information.

7. Contact Us

If you have any questions or concerns about this Allstates Auto Shipping Privacy Policy or our data practices, please contact us:

• Phone: (855) 313-3171
• Website: aasllcusa.com

Information We Collect & Information You Provide

When you request a quote, book transportation, contact customer support, use our chat services, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Pickup and delivery addresses
• Vehicle details (year, make, model, condition)
• Billing information
• Shipping preferences
• Communication history
• Any information voluntarily submitted through forms, email, phone calls, text messages, or online chat

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of access
• Session duration
• Website usage statistics

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze visitor behavior
• Measure marketing effectiveness
• Enhance customer experience

You may disable cookies through your browser settings, although some website features may not function properly.

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How We Use Your Information

We use collected information to:

• Provide auto transport quotes
• Arrange vehicle transportation services
• Process bookings and transactions
• Coordinate with carriers and logistics partners
• Respond to customer inquiries
• Provide shipment updates and tracking information
• Improve website functionality
• Prevent fraud and unauthorized activity
• Maintain business records
• Comply with legal and regulatory requirements
• Send service-related notifications and updates

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SMS Communications & Telephone Consent

By providing your phone number, you expressly consent to receive calls, text messages, and automated communications from Allstates Auto Shipping regarding:

• Quote requests
• Shipment scheduling
• Vehicle pickup and delivery updates
• Customer service matters
• Order confirmations
• Service notifications

Message and data rates may apply.

You may opt out of promotional text communications at any time by replying STOP or by contacting us directly.

Consent to receive communications is not a condition of purchasing services.

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How We Share Information

We do not sell personal information to third parties.

We may share information with:

Transportation Providers

Licensed carriers, dispatchers, and transportation partners necessary to complete your shipment. 

Service Providers

Third-party vendors that assist with:

• Website hosting
• Analytics
• Customer relationship management
• Payment processing
• Marketing services
• Communication platforms

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights and property
• Prevent fraud or unlawful activity
• Enforce contractual obligations

Business Transfers

If AAS is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

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Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

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Vehicle Shipment Information

To facilitate transportation services, we may collect and share information related to:

• Vehicle identification
• Pickup and delivery locations
• Vehicle condition reports
• Bills of Lading
• Carrier assignment details
• Shipment status updates

This information is used solely for transportation, logistics coordination, customer service, and legal compliance purposes. 

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Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.

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Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Maintain business records
• Resolve disputes
• Comply with legal obligations
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

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Children’s Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 years old. If we become aware that such information has been collected, we will promptly delete it.

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Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access personal information we maintain
• Request correction of inaccurate information
• Request deletion of personal information
• Request information regarding data sharing practices
• Opt out of certain marketing communications

To exercise your rights, please contact us using the information provided below.

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California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to know what personal information is collected, used, disclosed, or shared and the right to request deletion of certain personal information.

Allstates Auto Shipping does not sell personal information as defined under applicable California privacy laws.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any modifications will be posted on this page with an updated effective date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

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Contact Us

Allstates Auto Shipping, LLC (AAS)
Website: aasllcusa.com & http://allstatesautoshipping.com
Phone: (855) 313-3171 

Allstates Auto Shipping Privacy Policy & Premium & Specialty Services Promotion

Promotional pricing, service upgrades, and special offers are available only on qualifying bookings. Eligibility may depend on vehicle type, transport distance, requested pickup window, carrier availability, route conditions, and selected service. Qualifying services may include expedited transport, drive-away service, wait-and-return transport, enclosed shipping, or other specialty arrangements offered by Allstates Auto Shipping. Promotional values may vary and will be reflected in the customer’s final written quote or transport agreement. Unless otherwise stated, promotional offers may not be combined and remain subject to modification or withdrawal before a booking is formally accepted. Vehicle Condition & Quote Adjustments: Transport quotes are based on the information provided by the customer, including the vehicle’s year, make, model, dimensions, condition, operational status, modifications, pickup location, delivery location, and requested transport method. Quotes may be adjusted if a vehicle is inoperable, oversized, modified, lowered, lifted, carrying undisclosed equipment, or requires additional loading assistance or specialized handling. Customers are responsible for providing complete and accurate vehicle information before carrier assignment. Not all vehicles are suitable for standard open-carrier transportation. Additional equipment, permits, winch service, forklift assistance, lift-gate service, storage, tolls, ferry charges, port fees, or other accessorial services may result in additional charges when applicable. Any material pricing adjustment will be communicated before service is performed whenever reasonably possible. Vehicle Handoff & Documentation: At pickup and delivery, the vehicle must be released or accepted by the customer or an authorized representative. A valid form of identification may be requested. The customer or authorized representative should inspect the vehicle and review and sign the carrier’s Bill of Lading and condition report. Damage concerns should be documented on the Bill of Lading before the carrier leaves the delivery location whenever possible. Scheduling & Carrier Availability: Pickup and delivery dates are estimates unless a specific guaranteed service has been confirmed in writing. Transport schedules may be affected by weather, traffic, mechanical issues, road restrictions, carrier capacity, government inspections, port operations, customer availability, or other conditions outside the control of Allstates Auto Shipping. AAS may decline, postpone, or cancel a transport arrangement when necessary for safety, legal compliance, equipment limitations, route restrictions, or carrier availability. Payment & Commercial Account Terms: Accepted payment methods and payment timing may vary by service type, route, carrier, and total transaction amount. Corporate billing arrangements, direct billing, or extended payment terms may be available only to approved commercial customers under a separate written agreement. Any credit-based payment arrangement is subject to review and approval before service is scheduled. Standard customers remain responsible for the deposit, broker fee, carrier balance, and any authorized additional charges described in their written transport agreement. Broker & Licensing Disclosure: Allstates Auto Shipping, operated by AAS LLC USA, arranges vehicle transportation through independent, properly authorized motor carriers.